State Farm® Insurance Agent Neal Wandell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew Brandon Wilburn
October 29, 2024
5
out of
5
rating by Matthew Brandon Wilburn
"I was treated to be able to work with Carla Kemp today at this office. She was knowledgeable, friendly, helpful, and I couldn't be more satisfied with the coverage I received and the price to match. Highly Recommend."
We responded:
"Thanks so much for trusting us with your insurance needs. We are lucky to have Carla! We appreciate your business! -Neal Wandell, Agent"
Gabrielle Cook
September 20, 2024
5
out of
5
rating by Gabrielle Cook
"I inquired about a quote for State Farm online. I spoke with Bradley who was very knowledgeable and had a quote for me within 15 minutes of speaking with him! He didn't pressure me into adding on any extras. I was able to get insurance for me and my fiancé on both of our vehicles and renters insurance grouped into one. Plus, we're saving about $120 a month by switching! Bradley was the best! If you're thinking about switching insurance give them a call!"
We responded:
"Gabrielle, thank you for your positive review and trusting us with your auto and renters insurance. I am very happy to hear that Bradley provided you with great customer service, we are lucky to have him. We appreciate your business! -Neal Wandell, State Farm Insurance Agent"
Germ Clementi
September 6, 2024
5
out of
5
rating by Germ Clementi
"Very helpful very nice easy to talk to went above and beyond to help"
We responded:
"Thank you for your positive review Germ! We're thrilled to hear that you are happy with the service you received. We appreciate your loyalty and trust in us. If you ever need any assistance or have any questions, feel free to reach out. We're here to help -Neal Wandell"
Ronda Reed
September 4, 2024
5
out of
5
rating by Ronda Reed
"I got a call about saving on my auto insurance as I was looking for a cheaper price. Bradley from state farm called and saved me just under 110 dollars a month for 2 vehicles and renters insurance. I couldn't be happier, great friendly service and no special hype about their rates and services. I highly recommend them for any insurance needs you may have!!"
We responded:
"Ronda, thanks for allowing us to help you with your auto and renters insurance. We are lucky to have Bradley on the team and we appreciate your business! -Neal Wandell"
Oracle of Radical Wisdom
August 16, 2024
5
out of
5
rating by Oracle of Radical Wisdom
"The service I received was exceptional and efficient! Bradley, the State Farm Insurance agent, was knowledgeable, friendly, and helpful. I would certainly encourage my family and friends to consider State Farm after such a wonderful experience. They show genuine care for their customers and make the entire process smooth and comforting."
We responded:
"Thanks so much for your review! I'm really glad Bradley could help you out and provide the professionalism and care we strive to provide. We appreciate your feedback and are here for any future needs! - Neal Wandell - State Farm Insurance Agent, Johnson City, TN"
Highlandridgecommunity HOA
August 6, 2024
5
out of
5
rating by Highlandridgecommunity HOA
"Great experience with Bradley. I moved my various insurance needs over to State Farm. I was able to save money this year"
We responded:
"Thank you for sharing your fantastic experience with us! I am thrilled to hear that Bradley provided you with exceptional service. We are grateful for your kind words and look forward to assisting you in the future. Your satisfaction is our priority! - Neal Wandell, State Farm Insurance Agent, Johnson City, TN"
D D
July 16, 2024
1
out of
5
rating by D D
"Just watch out of you have to add a new vehicle, took over an hour to add, overcharged and no refund in sight. Now saying refund not owed. Who has an extra $300 for Neal and his associates to hold? We surely did not."
We responded:
"D D, I am sorry you had a less than ideal experience with my office. I would be happy to look into this for you personally. Can you call my office at 423-283-0111 or email me at neal@insurewithneal.com and I will do my best to help you."
Melissa Brooks
June 20, 2024
5
out of
5
rating by Melissa Brooks
"Very professional and thorough with great rates!"
We responded:
"Thanks Melissa, we appreciate the kind words. Thanks for trusting us with your insurance needs!"
Charlys Silva
June 7, 2024
5
out of
5
rating by Charlys Silva
"Very good experience with them 👌 all times! Definitely recommend!!!"
We responded:
"Charlys, thanks for the kind words. We appreciate your business and for always being so kind. Please reach out to us anytime for all your insurance needs."
Matt Lorencen
June 4, 2024
5
out of
5
rating by Matt Lorencen
"Always responsive. Great products & service. Thankful for Neal, Carla and the team."
We responded:
"Matt, thank you for your five-star review. We always strive to give the best possible service to our customers. We always want to walk through your insurance needs and make sure we find the coverages that fit your needs for your car insurance and home insurance. Thank you for being part of our State Farm family at my office here in Johnson City! -Neal "
Madison Rice
May 28, 2024
5
out of
5
rating by Madison Rice
"Carla is the sweetest, very helpful and knowledgeable. I’ve had my insurance through her for a while now and I have no complaints!"
We responded:
"Thank you for the amazing review Madison. Our team works hard to provide excellent service, and we are thrilled to hear that Carla helped with your home and auto insurance policies! Thank you for trusting us with your insurance needs!"
D
May 24, 2024
5
out of
5
rating by D
"I have always been treated courteously and attended to immediately. I highly recommend Carla and am grateful for her assistance."
We responded:
"Thank you for your 5 star review. We are very fortunate to have Carla! We appreciate your business!"
Amy c
May 24, 2024
5
out of
5
rating by Amy c
"Carla did a great job helping me with my auto insurance. She ran numbers so I could make an informed decision regarding a vehicle purchase for the type of vehicles I was interested in, and the correlating insurance cost and coverage. This was done promptly meanwhile Carla was answering any questions that I had. Thanks!"
We responded:
"Amy, thank you for sharing your positive experience working with Carla! We are pleased that you felt comfortable and informed throughout the process. We are grateful for your trust in us to provide top-notch home and auto insurance!"
Roger Duncan
May 22, 2024
5
out of
5
rating by Roger Duncan
"Bradley really knows his insurance business. He is so knowledgeable."
We responded:
"Roger, thank you for the great review and trusting our team with your Insurance needs."
John Johnson
May 22, 2024
5
out of
5
rating by John Johnson
"I had some questions about insurance policies while shopping around for the right one for my family. I talked with Bradley Townsend, and he thoroughly answered every question I had. He then helped me decide on the best one for my family. Thanks again Mr. Townsend"
We responded:
"Thank you for the five-star rating, John! I'm pleased to hear that you found our team helpful and professional. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
Tiffany Johnson
May 22, 2024
5
out of
5
rating by Tiffany Johnson
"Bradley was wonderful to work with! He took time to educate us on our options so that we could make an informed decision on what would be best for our family. I’m thankful for his time and knowledge!"
We responded:
"Thank you so much for sharing your wonderful experience with Bradley and our State Farm team. We're thrilled to hear about the excellent customer service you received!"
Angel Morgan
May 22, 2024
5
out of
5
rating by Angel Morgan
"Bradley Townsend was amazing to work with. Very knowledgeable and answered all my questions."
We responded:
"Angel, thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Natasha Townsend
May 21, 2024
5
out of
5
rating by Natasha Townsend
"Everyone at the office is kind and friendly! Bradley helped me with all my insurance needs. He listened to all my questions and concerns as well as throughly explaining things to make sure I was getting exactly what I needed!"
We responded:
"Thank you for the kind words and for trusting our office for all your insurance needs. We appreciate your business!"
Justin Reagan
May 21, 2024
5
out of
5
rating by Justin Reagan
"Bradley Townsend was extremely helpful when we was looking for car insurance. Highly recommend him to anyone and everyone."
We responded:
"Justin, thank you for the great review for our team and recommending our agency to others in need of Insurance. We appreciate you!"
Caitlin Russell
May 21, 2024
5
out of
5
rating by Caitlin Russell
"Easy to work with! Great communication!"
We responded:
"Thank you for the kind words and review. We're elated to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Derek Mann
May 21, 2024
5
out of
5
rating by Derek Mann
"Very affordable insurance. Bradley was great, very knowledgeable and thorough. Made getting insurance an easy experience. Finally driving legal again! Thank you guys!"
We responded:
"Thank you for the review, and for allowing us to handle your auto insurance, Derek. We are very fortunate to have Bradley on our team. We appreciate your business!"
gary head
May 8, 2024
5
out of
5
rating by gary head
"Very helpful and professional with my insurance needs"
We responded:
"Thanks for the kind review Gary. We appreciate you. Bring that new ride by the office when you get it so I can check it out!"
Griffin Short
May 7, 2024
5
out of
5
rating by Griffin Short
"Very helpful and helped me with any questions I had"
We responded:
"Thank you for your review. It is our pleasure to provide you with great customer service and take care of all your insurance needs. We appreciate your business!"
Delomma Copas
October 27, 2023
5
out of
5
rating by Delomma Copas
"Always helpful qnd friendly. Call to just see how i'm doing."
We responded:
"Thank you for your review, we love taking care of our customers and helping them with their insurance m. We also love just checking in on them to see how they are doing. We appreciate your business!"
debbie wilkinson
September 15, 2023
5
out of
5
rating by debbie wilkinson
"Wonderful to deal with. Pay attention to your account and to your details. A great team."
We responded:
"Thank you for the kind words, Debbie. We strive to give the absolute best customer service possible. I am very fortunate to have the best team around! We appreciate your business! "