State Farm® Insurance Agent Neal Wandell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessie Yoder
January 28, 2026
5
out of
5
rating by Jessie Yoder
"Justin Wells is amazing, he saved me so much on my auto and homeowners insurance!! He also was very patient with us while we gathered all the information he needed to get us a better price. Definitely give them a call!"
We responded:
"Thank you, Jessie! I'm happy to hear that Justin was able to assist you with your insurance needs and help you save. We appreciate your recommendation and are always here to help with any future questions or needs. Thanks for choosing us!"
Daniel Hall
January 17, 2026
5
out of
5
rating by Daniel Hall
"Bro, Justin was the bomb dot com and got me taken care of with a better rate than I had before, and even convinced me to purchase some additional coverage to protect items I didn’t even know I could insure. Would absolutely recommend these people!"
We responded:
"Daniel, thank you for your awesome feedback! I'm glad Justin was able to assist you with a better rate and help you discover additional coverage options. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Brian Decker
January 6, 2026
5
out of
5
rating by Brian Decker
"From my initial contact with the office staff, to Neal customizing my policy to meet my needs, the entire process was professional, friendly, and very pleasant. Neal and his staff knowledgeably answered my questions and provided very sound advice. Additionally, Neal Wandell State Farm was able to save me a significant amount of money on my insurance premiums - compared to my previous insurer. I very highly recommend reaching out to Neal Wandell State Farm for your insurance needs."
We responded:
"Thank you, Brian! I'm happy to hear that you had such a positive experience with our office. It's great to know that our team were able to provide you with the advice and savings you were looking for. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out anytime!"
Shannon Greer
January 5, 2026
5
out of
5
rating by Shannon Greer
"My brother in law referred me to State Farm and I am glad he did. Justin took care of insuring my new car and saved me nearly $600 compared to my old insurance company quote who I had been with for 25 years. Excellent and quick, highly recommend."
We responded:
"Hey, Shannon! Thanks for letting us know that Justin was able to help get your new car insured and walk you through the process after the referral. We appreciate you choosing our team and taking the time to share this. Justin works hard to be efficient and clear, and it is great to hear that showed during your auto insurance experience."
Halle Whetsell
December 16, 2025
5
out of
5
rating by Halle Whetsell
"We worked with Justin and he saved us hundreds of dollars by switching us over to State Farm. He was knowledgeable about his products and knew exactly what we needed. I highly recommend calling Justin at State Farm- he was so friendly and ready to help!"
We responded:
"Hey, Halle! Thank you for taking the time to share this and for the five star rating. We’re glad Justin was able to guide you through the switch and clearly explain your homeowners and auto insurance so you felt confident with what was set up. It’s great to hear the experience was friendly and helpful, and we appreciate you choosing our team."
Veronica Miser
December 16, 2025
5
out of
5
rating by Veronica Miser
"Justin Wells was very informative,and made sure I understood what he was explaining to me. Very professional and friendly."
We responded:
"Thank you for your review, Veronica! I'm happy to hear that Justin was informative and ensured you understood everything clearly. Our team takes pride in being professional and friendly. If you have any more questions or need assistance, feel free to reach out!"
Jessie Walker
December 9, 2025
5
out of
5
rating by Jessie Walker
"Switched to this new insurer and am so glad I did…Justin wells saved me 60 bucks a month on my full coverage…highly recommend these guys and ask for Justin wells"
We responded:
"Thank you, Jessie! I'm happy to hear that Justin was able to help you save on your coverage. We appreciate your recommendation and are here for any questions or assistance you might need in the future. Thanks for choosing us!"
Preston Trent
December 2, 2025
5
out of
5
rating by Preston Trent
"I had a great chat with Justin. My insurance was triple what it is now. I had a lot of questions, but that was no problem for him. He was patient, and answered all of the questions I asked. I even sent my family members to him, and they all said the exact same thing he was great!"
We responded:
"Thank you, Preston! I'm so happy to hear about your positive experience with Justin. It's wonderful that he was able to assist you and your family with all your questions. We appreciate your trust and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
Life's too short
October 27, 2025
5
out of
5
rating by Life's too short
"I wanted to express my gratitude for Mr. Wandell’s Office Manager, Ms. Carla Kemp. She helped me tremendously get a document I needed and she and Neal are not even my agents. This is a special person to me and I will be eternally grateful for her kindness and quick response to my need. Thank you Carla. Thank you 🙏 Sincerely, Jerry Sartain."
We responded:
"Jerry, thank you for sharing your experience! I'm delighted to hear that Carla was able to assist you so effectively. Our team is committed to providing exceptional service, and it's wonderful to know that Carla's efforts made a difference for you. If there's anything else we can do for you, please feel free to reach out!"
Mae Mann
July 11, 2025
5
out of
5
rating by Mae Mann
"I have had state farm for years i love them happy to have them thank you."
We responded:
"Thank you, Mae! I'm happy to know you've been with us for years and continue to love our service. Your trust means a lot to us. If you ever need anything, feel free to reach out!"
Michael and Michele Dardis
July 8, 2025
5
out of
5
rating by Michael and Michele Dardis
"Great experience with the auto and home insurance. Thorough on the coverage and listened."
We responded:
"Thank you, Michael and Michele, for your fantastic feedback! I'm happy to hear you had a great experience with your insurance. It's wonderful to know that the coverage details were clear and that you felt heard. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Gretchen Roberts
June 20, 2025
5
out of
5
rating by Gretchen Roberts
"My family has been with Neal and Carla for EVER. Through all of my phases of life, I’ve called Carla and Neal for auto insurance, renter’s insurance… you name it! I love working with them because it’s so easy to just pick up the phone and get help with whatever I need. When my step-dad passed, it was so helpful to speak with someone who truly knew me and my family and could help us navigate the life insurance situation. And so meaningful to have someone in our corner who could help us through such a tough time. Highly recommend to ANYONE looking for a dependable, friendly insurance Agent. We consider them to be an extension of our family!"
We responded:
"Thank you, Gretchen! I'm really happy to hear that you and your family have felt supported by our office over the years. It's wonderful to know that during difficult times, like the passing of your step-dad, our team could be there for you. Your recommendation means a lot to us, and we're grateful to be considered part of your family. If there's anything else you need, just give us a call!"
Kristain Hamilton
May 23, 2025
5
out of
5
rating by Kristain Hamilton
"Nikki helped me a lot while trying to figure out some bill irregularities I would say the actual office here is the amazing and customer service is phenomenal. The billing however is not so great and they don’t have clear billing and that gets frustrating."
We responded:
"Thank you, Kristain, for sharing your experience! I'm glad to hear that Nikki was able to assist you with the billing issues and that you found our customer service to be exceptional. We understand the importance of clear billing and are committed to improving this aspect. Please feel free to reach out to our office if you have any more questions or need further assistance."
Cindy Littrell
May 19, 2025
5
out of
5
rating by Cindy Littrell
"Carla is so helpful, knowledgeable, and efficient! She’s helped me with multiple policies and always provides excellent customer service."
We responded:
"Thank you, Cindy! I’m delighted to know that our team has been helpful and efficient in assisting you with multiple policies. The dedication to providing excellent customer service is truly appreciated! If you have any more questions or need anything else, feel free to reach out anytime."
Maranda Pennington
May 9, 2025
5
out of
5
rating by Maranda Pennington
"Nikki did a great job with helping me switch over and save money on my car insurance."
We responded:
"Thank you, Maranda, for sharing your experience! I'm happy to hear that Nikki was able to assist you in switching over and saving money on your insurance. Our team is always here to help with any future needs or questions you might have. Feel free to reach out anytime!"
Sherry Stevens
May 2, 2025
5
out of
5
rating by Sherry Stevens
"I got a new car, Carla helped me switch everything over to take care of me. My son got a newer car and Nikki called and saved him from going somewhere else and saved him money.. Both ladies where wonderful very friendly and down to earth.. Thank you both"
We responded:
"Thank you, Sherry, for sharing your experience! I'm happy to hear that Carla and Nikki were able to assist you and your son with your insurance needs. Their friendly and down-to-earth approach truly makes a difference. If you have any more questions or need further assistance, feel free to reach out anytime."
Glen Bledsoe
April 29, 2025
5
out of
5
rating by Glen Bledsoe
"Made changing insurance easy and cut my cost over 50% with better coverage. Thanks"
We responded:
"Thank you, Glen! I'm glad to hear that we could make the process smooth for you and help you save on your insurance while enhancing your coverage. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Joshua Locklear
April 26, 2025
5
out of
5
rating by Joshua Locklear
"My experience with State Farm has been more than 5 stars. Nikki called and left a voicemail about coming on with State Farm and potentially saving me money in the process. I honestly didn’t think it was possible but I figured it wouldn’t hurt to give it a try. Not only was she able to save us money but gave us better coverage AND bundled our rates with rental insurance. Nikki has been the best insurance agent I’ve dealt with in my nearly 20 years experience and her approach and handling through each step of the way has been professional and extremely satisfactory. I’m proud to be a member of State Farm now!"
We responded:
"Thank you, Joshua, for sharing your wonderful experience! I'm glad to hear that Nikki was able to assist you in saving money while providing better coverage and bundling your rates. Her professional approach and dedication truly make a difference. We're happy to have you as part of the State Farm family! If you have any questions or need further assistance, feel free to reach out."
suresh vutukuri
April 25, 2025
5
out of
5
rating by suresh vutukuri
"I recently had the pleasure of working with Carla, and I can’t say enough good things about the experience. Carla is very friendly, knowledgeable and genuinely focused on helping me find the best coverage for my needs both Home and Auto. Carla answered every question I had with lots of patience and ultimately helped me save significantly. If you are considering switching insurance or just want to see if you can get a better deal, do yourself a favor and talk to Carla. You’ll be glad you did!!"
We responded:
"Thank you, Suresh, for sharing your experience! I'm happy to hear that Carla was able to assist you with such dedication and expertise. It's wonderful to know she helped you find the right coverage and save money. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Alejandro Rivero
April 22, 2025
5
out of
5
rating by Alejandro Rivero
"I was in the process of purchasing a car during the weekend and the office was closed. Nikki passed by the office and heard my voicemail, then immediately reached out to me and explained to me the entire process of what i needed to do plus took time out of her personal time to help me out. I been a client with this insurance office for over 3 years and I always feel treated with professionalism and personalized services. Thank you."
We responded:
"Thank you, Alejandro, for sharing your experience! I’m happy to hear that Nikki was able to assist you over the weekend and provide the guidance you needed. Your continued trust over the past three years means a lot to us. If you ever have more questions or need further assistance, feel free to reach out anytime!"
Kimberly Behm
April 11, 2025
5
out of
5
rating by Kimberly Behm
"I had a great experience at State Farm! Nikki,Carla and Thomas helped tremendously! They make a great team!"
We responded:
"Thank you, Kimberly! I'm glad to hear about your positive experience with our team. Nikki, Carla, and Thomas are indeed fantastic, and we're grateful to have them."
McKenna Joswiak
April 10, 2025
5
out of
5
rating by McKenna Joswiak
"Nicole, Carla and Thomas are very kind, knowledgeable and helpful! I highly recommend working with this office. Everyone is willing to go the extra mile to help with whatever is needed!"
We responded:
"Thank you, McKenna, for your wonderful feedback! I'm happy to hear that Nicole, Carla, and Thomas were able to provide such a helpful and knowledgeable experience. Our team is always ready to go the extra mile for you. If you ever need assistance in the future, don't hesitate to reach out!"
teri
April 8, 2025
5
out of
5
rating by teri
"We were looking for an insurance agent that would be there for us and answer questions and phone calls from us. Also very important was if the agent ever left they would give us the courtesy of a phone call or email letting us know they were leaving and who would be taking care of us. Thomas fits that bill for us 100%. He is very thorough, knowledgeable and personable. He answered our questions and concerns and gave us some information we did not know was available. I highly recommend Neal Wandell State Farm office. From the receptionist to the agents, all were friendly, and very helpful."
We responded:
"Thank you, Teri, for your wonderful feedback! I'm glad to hear that Thomas and the rest of our team were able to meet your expectations and provide the support you were looking for. It's great to know that you found our office friendly and helpful. If you have any more questions or need assistance in the future, please feel free to reach out. We're here to help!"
Angie Cornett
April 8, 2025
5
out of
5
rating by Angie Cornett
"We just added another car and driver to our policy and Nikki at State Farm was amazing to work with. She took the time to run all the numbers and get us the best rate possible. I recommend State Farm to anyone looking for not only great insurance but great people who care."
We responded:
"Thank you, Angie, for sharing your experience! I'm happy to hear that Nikki was able to assist you. Her dedication truly reflects our commitment to providing excellent service. We appreciate your recommendation and are here for any future insurance needs you may have!"
Crystal Agard
March 26, 2025
5
out of
5
rating by Crystal Agard
"I have worked with the people in this office since 2018, and they have always been so helpful, working to get me as many discounts on my multiple vehicle household as possible! Outstanding customer service, with a personal touch. I have never had a bad phone call or complaint management situation with them. They all really go out of their way to make sure I get what I need to keep the family insured. Specifically, I have dealt with Carla and Tom, and they were both phenomenal. All of the stars for this team!"
We responded:
"Thank you, Crystal, for sharing your experience with our office! We're happy to hear that since 2018, our team has been able to assist you with discounts and provide outstanding service. Carla and Tom are indeed valuable members of our team, and we're grateful for their dedication. If you ever need further assistance or have questions, please feel free to reach out. We're here to help!"